Sale Terms and Conditions
1) Site ownership
The CAMPESE.IT website and its content is managed and maintained by MILPEL Group SRL company with registered office at Via Melisurgo 23, Naples.
Access to and use of CAMPESE.IT site, as well as offers and sales of products through the CAMPESE.IT site are regulated by these general conditions of sale.
Access to and use of this website, as well as the purchase of products through CAMPESE.IT require reading, acknowledging and acceptance of these general conditions.
By accessing CAMPESE.IT site, users agree to accept and to adhere to compliance with all the terms and conditions contained in this website.
The CAMPESE.IT site provides the user with a virtual showcase of products (leather goods, handbags, footwear, accessories) purchased online in the manner and under the best conditions mentioned below.
The CAMPESE.IT site allows the user to select specific characteristics (size, colour, etc.) of the selected items and to purchase them by clicking on "Checkout" button. In this way the user agrees to purchase the selected product with the features selected and, consequently, to pay its indicated price.
The transmission of the order is binding, unless within the exercise of the right of withdrawal under the best conditions mentioned below.
The user with the transmission of the order unconditionally accepts these general conditions of sale and undertakes to observe them in accordance with that set.
MILPEL Group SRL will further undertake to ship the purchased items to the indicated address at the time of purchase.
3) Order and Acceptance
MILPEL Group SRL will confirm your order within 48 business hours after its reception, once we verify the actual availability of the product in stock.
Within the order confirmation it will be given the description of the purchased products, prices and other informations related to the order and to the pre-contractual information as by art. 1 of these Conditions of Sale.
In the eventuality that the product is out of stock or otherwise unavailable, MILPEL Group SRL will promptly notify the user through the email provided during registration. Cancellation of the order will be without any charge on the customer side.
In case of out of stock, it will be proposed to the buyer by email address provided, to wait 10 working days for the delivery of the selected product.
4) Intellectual Property Rights
CAMPESE.IT and any related graphic content of the site are of the exclusive property of MILPEL Group SRL. They include, therefore, documents, images, photos, texts, design, software, codes and format scripts.
Any reproduction, modification, transmission, publication or redistribution to third parties for commercial purposes, is prohibited by the Code of Industrial Property, the Law on Copyright and by the Civil Code provisions currently in force and can not be made without the prior written consent provided by MILPEL Group SRL.
5) Errors or Inaccuracies, Poor Service and Website Updating
MILPEL Group SRL publishes informations on its website in order to provide a constantly updated service to its customers and takes every precaution to ensure its users that the CAMPESE.IT contents are accurate and do not contain inaccurate or out of date information at the date they are published; MILPEL Group SRL disclaims any responsibility for any inexact technical inaccuracies or contents and/or typographical errors and/or inefficiencies, also due to poor internet connection or to the deactivation of cookies, which are dependent on external factors to MILPEL Group SRL. We nevertheless ensure our commitment to the prompt restoration of the site and/or its content.
MILPEL Group SRL declines also any responsibility for the possibility that, due to a particular configuration of the computer used by the customer or its malfunction, the colors of the products displayed on the website may be perceived with color differences compared to the original ones, or the texture of the fabrics and/or the materials they are made of be minded in a different way from the original.
MILPEL Group SRL, also in order to provide accurate and updated information, reserves the right to make corrections and changes to the website when it deems it is necessary.
Similarly MILPEL Group SRL reserves the right to modify these general conditions of sale where if the need arises.
Any amendments to the general conditions of sale will be reported in advance on the site's home page and will be automatically applied to new orders.
MILPEL Group SRL uses technical and organizational measures to safeguard the security of its services on CAMPESE.IT site and to enable the customer to identify and correct input errors prior to the order; It informs you that your site CAMPESE.IT observes international standards in place in order to ensure the security of transactions in electronic commerce.
6) Legal Compliance Warranty
MILPEL Group SRL informs the user that the products sold through the CAMPESE.IT site are guaranteed for a maximum period of two months from the delivery of the product.
The user, in the event that a deformity, in accordance with the received product, may exercise the rights provided by Articles. 128 et seq. of Legislative Decree 206/2005. In the presence of a lack of conformity, the user, at its option, has the right to restore the product without Personal contributions to repair or replacement of the defective product by MILPEL Group SRL, unless the remedy requested is impossible or excessively costly with respect to the other. If the replacement or repair are not possible or are prohibitively expensive, or MILPEL Group SRL has failed to repair or replace the goods within a reasonable period, or even replacement or repair previously carried out have caused significant inconvenience to the user, this last entitles the customer to a price reduction or refund of an amount commensurate with the value of the property, in front of, in the latter case, the refund to MILPEL Group SRL of the defective product.MILPEL Group SRLreserves the right to evaluate the type of damage by sending photographs by the user.
There are available the following payment methods. Credit cards: choose 'credit card' as the payment method and pay with all cards that have the following logos: Visa, MasterCard. Maestro and Visa Electron are also accepted rechargeable credit cards and ATMs.
PayPal: from your basket you can also choose PayPal as a payment method.By clicking on Checkout, after confirming the details of your order, you will open the PayPal login page to log into your account and make the payment. Visit the www.paypal.it site and discover how to make it.
Payments by bank transfer: This method of payment does not incur an extra charge. The goods will be sent only once ascertained the actual crediting to the account of the due amount, no later than 10 days from the date of order. If you have a bank transfer receipt, we recommend to send it by email to firstname.lastname@example.org that we can proceed as soon as possible to the execution of the order.
Accontholder: MILPEL Group SRL
Bank account details:
Insert reason for payment your order number.
MILPEL Group SRL disclaims any liability with regard to commercial practices and contractual conditions unilaterally imposed by economic operators identified by the user for the payment of the product purchased on CAMPESE.IT site.
Shipments will be made via DHL. Shipments in Italy and Europe Zone 1* are free for any amount, while those for non-EEC countries will be calculated by CAMPESE.IT site based on packaging for the shipment itself.
The order is processed within 8 days following the date of the order and delivered by DHL courier. Special periods/balancesor holidays and for the Driving Shoes Men category may lengthen the time indicated above.
(*Europe Zone 1: Belgium, France, Germany, Ireland, United Kingdom)
9) Right of Withdrawal
You can always return the product purchased within 7 working days from the day you acquired the physical possession of the product and without any obligation to provide reasons, in accordance with as much as follows.
The person who purchased the product can carry out the withdrawal process through the contact section on CAMPESE.IT site, specifying returns and recesses and inserting a note with the order number received when purchasing, in can also be found in the own private area. It must also be accompanied by the purchase invoice.
Upon the receipt of the request - within the period mentioned above - by e-mail or from the restricted communications area, MILPEL Group SRL will send you a confirmation receipt of the request for return. Afterwards you will be contacted by the courier hired by MILPEL Group SRL for the withdrawal of the return.The package must contain the item/s you intend to return as well as what may be required in the following paragraph.In any case the returning of the item must be completed within 14 days from the notification of intention to exercise the right of withdrawal.
The shipping costswill be charged to the user.
For all returns made using the courier commissioned by MILPEL Group SRL the amount of shipping charges will be deducted from the final payment of the amount corresponding to the purchase price of the product.
Alternatively the user can choose - and bear the costs - its own method of delivery of the package that contains the item being returned. In this case it is required to notify it to MILPEL Group SRL in the notice of withdrawal.
The package must be sent, always within 7 days of notification of intention to exercise the right of withdrawal, at the following address: MILPEL Group SRL headquarters C.I.S. Island 7 - PAD 704, 80035 Nola (Na).
If the return occurs in the terms listed above, MILPEL Group SRL simultaneously to the corresponding receipt of the package and the performance of the necessary checkups referred to the returned article, commits itself to credit the amount corresponding to the purchase price of the product, net of shipping costs, unless they have been incurred directly by the user.
10) Incorrect Use of the Returned Items
The refund products have to be worn/viewed exclusively for the time necessary to verify the size, the fit and/or the appreciation of the article itself.It is forbidden any other usage.The products must also be preserved in their integrity and consistency, in order to be able to put them back on sale; must not show signs of use different from the test of the product, they must not be damaged or soiled. In particular, they must be returned with all tags and original accessory packs got together with the article. All products have to be shipped together with their envelope and/or original box, which is considered in all respects an integral part of the product itself and it must not have been in any way damaged and/or altered. All returned items will be subject to careful review by MILPEL SRL; the user is liable for any diminished value of the goods resulting from handling the product differently from those needed to establish the nature, characteristics and functioning of the product; any decrease in the value of the product will be withheld on the amount to be repaid to the customer.
11) Defective Items
In the eventuality the product presents defects, MILPEL Group SRL reserves itself the right to request photographic evidence before allowing the return.
In this cases, MILPEL Group SRL, if the existence of the defect is confirmed, will integrally be assuming the shipping costs for the product returning and will provide the postponement of a new article, if still available, or repair of the same, where possible, or, finally, to refund the entire amount paid by the customer for the product purchase, including shipping costs in case incurred by the same.
The consumer agrees to abide by the same mode of communication for exercising the right of withdrawal mentioned above.
For the terms of the defect notice, please refer to what is outlined in the section "Legal Compliance Warranty."
12) Applicable Law, Jurisdiction and Conciliation Body
These general conditions of sale are subject to the Italian law and - in the event of disputes over their interpretation, application and validity - will be under the jurisdiction of the courts of the place of residence or domicile of the consumer, when resident in Italy.
In all other cases, will be subject to the jurisdiction of the Court of Naples, except for law enforcement and mandatory jurisdiction established by international treaties and by current regulations at the time the dispute has arisen.
Alternatively, the consumer may file a complaint by mobilizing the European online dispute resolution procedure and the possible identification of a body of dispute settlement, by clicking the link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=IT